🔐 How to Change Your AFL Password

If you need to update your AFL password—whether for security reasons or due to a forgotten password—follow the steps below to ensure your account remains protected and accessible.

✅ When Should You Change Your Password?

• You've forgotten your current password.
• You suspect unauthorized access to your account.
• IT has prompted you to reset your password.
• It’s been over 90 days since your last change (as per AFL policy).

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🔄 Option 1: Change Your Password (If You Know the Current One)

1. Log in to the AFL Portal using your current credentials.
2. Click on your profile icon (usually in the top-right corner).
3. Select "Account Settings" or "Security Settings."
4. Click "Change Password."
5. Enter your current password, then your new password twice to confirm.
6. Click "Save" or "Update Password."

🔒 Password Requirements

Ensure your new password:

• Is at least 8 characters long.
• Contains a mix of letters, numbers, and symbols.
• Is different from your last 5 passwords.

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🔁 Option 2: Reset Forgotten Password

If you’ve forgotten your password or can’t log in:

1. Go to the AFL login page.
2. Click on "Forgot Password?"
3. Enter your registered AFL email address.
4. Check your inbox for a password reset email (look in spam/junk if needed).
5. Click the link in the email and follow the steps to create a new password.

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🛠 Still Having Issues?

If you're unable to reset your password or didn’t receive the reset email:

• Contact the AFL IT Helpdesk at [e-mail] or call 1300 AFL HELP (1300 235 4357) during business hours.
• Be ready to provide your employee ID or team affiliation for identity verification.

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By keeping your password secure and up to date, you help protect not just your own access, but the integrity of the entire AFL system.